Tag Archives: kuala lumpur convention centre

Kuala Lumpur Convention Centre successfully rearranges 66 events

Communication, compassion and an adaptive mindset secure future business for the Centre

The Kuala Lumpur Convention Centre (the Centre) has been consistently communicating and working closely with clients to reschedule a large number of meetings and events that have been impacted by the current coronavirus (COVID-19) situation. As a result, they have so far successfully rescheduled 66 events into the latter half of 2020.

The Centre’s team have been utilising all their vast experience to rearrange its calendar and apply as much flexibility and empathy to accommodate the large number of events which have been affected. The Centre’s team rose to the challenge, working extremely closely with our clients to find their preferred dates and offer solutions.

They also used their specialised knowledge to help organisers to ‘reimagine’ their events, making adjustments to event design and layout, based on the expected business events landscape in the future. Of paramount importance has been their passion and concern to assist loyal clients and help international associations, who have been patient and collaborative, in finding mutually suitable dates in the calendar to maintain their meetings in Malaysia.

The Centre’s team also revisited the capabilities of the venue itself, to identify how both technology and more creative use of space and F&B provision will enable meetings and events to continue seamlessly taking into account the new operational requirements pertaining to hygiene, social distancing and virtual events, so clients can conduct meetings with peace of mind and focus on their business imperatives while the Centre provides an ideal environment for business continuity.

According to the Centre’s General Manager, Alan Pryor, “COVID-19 has presented all of us with many unique challenges, but we are remaining as flexible and resilient as possible, and working very hard and closely with all our recurrent and potential new clients to ensure that every event at our venue is a success. We look forward to welcoming events back to the Centre once Government deems it safe to do so, and we are ready to institute all guidelines and provide a safe, healthy and secure environment in line with operational standards laid out.”

“Until we can meet face-to-face, we wish all our clients, stakeholders and communities at home and abroad good health and wellbeing and express our sincere condolences to those who have experienced personal loss during these very trying times,” he concluded.

For all the latest news and information on the Centre, visit www.klccconventioncentre.com.

Positive Collaboration and Agility Champion over Adversity!

The Kuala Lumpur Convention Centre (the Centre) successfully hosted the recent Ottawa Conference on the Assessment of Competence in Medicine and the Healthcare Professions (Ottawa Conference) 2020 in early March, but under very different circumstances!

According to the Ottawa Conference Operations Director, Pat Lilley, “This particular conference was a lot more challenging than usual due to the Covid-19 outbreak. We came for our last site meeting in January 2020 and everything was wonderful and going according to plan, with large numbers of participants registered. However, we ended up facing the challenge of trying to maintain a full programme, while recognizing that many participants from around the world could no longer attend the conference.”

To help deal with these challenges the Ottawa Conference Organiser teamed up with the Centre to find innovative solutions to ensure the event ran smoothly despite the global disruption. This involved last-minute changes in the event format and the ability for participants and speakers to join and engage with the conference programme remotely and vice-versa, which utilised the venue’s state-of-the-art information technology (IT) and audio-visual (AV) infrastructure.

Of key importance at the time was the ability to keep potential attendees engaged and comfortable about participation under growing uncertainty about travel restrictions. Consistent, factual, transparent communication was the crucial factor that kept delegates committed to attending the conference. The other crucial factor was adapting and increasing hygiene and sanitary measures to ease concerns and create visible changes in the Centre around these mechanisms.

The Centre’s General Manager, Alan Pryor, said, “A flexible and engaged partnership approach with the Event Organiser was critical in order for them to feel assured and not alone in a volatile changing landscape. We constantly were looking at ways to make the conference remain viable and to ensure anyone who wanted to be a part of it could attend in person or participate remotely. It really did provide us with a very good opportunity to fully utilize our technologically advanced IT backbone to support flawless remote access and create a safe environment for the Ottawa Conference.”

Speaking on her experience and thanking the Centre for their role in making the Ottawa Conference such a compelling and seamless event, Lilley added, “The Centre was very responsive and senior management has been extremely helpful, recognising that we really didn’t want to cancel and postpone the conference, but were not in a position to accommodate the original number of participants we expected. The Centre was also very attentive and the staff extremely helpful throughout the entire process. We were very pleased with the high level of service we received.”

“In the end, the conference went amazingly well, albeit slightly differently due to the global situation, as it forced us to think very carefully about the format of the conference programme. It was quite an experience, but I have to say it’s been very enjoyable and the participant feedback was extremely positive, with many liking the new format as it felt more cohesive. Whilst initially it felt like all bad news, it certainly has not been that way at all. I am so pleased we put on a good conference with the help of so many people,” Lilley concluded.

Held biennially and jointly organized by the Association for Medical Education in Europe (AMEE) and International Medical University Malaysia (IMU), the Ottawa Conference brought together medical and other healthcare profession educationalists to network and share ideas on all aspects of the assessment of competence in both clinical and non-clinical domains, throughout the continuum of education. Participants include both those new to the area of assessment and those with many years’ experience to share.

For all the latest news and information on the Centre, visit www.klccconventioncentre.com.

Kuala Lumpur Convention Centre The First Venue In Malaysia To Collaborate With Food Aid Foundation!

The Kuala Lumpur Convention Centre (the Centre) recently became the first venue in Malaysia to partner with Food Aid Foundation to connect surplus with the world of needs. The foundation is a non-governmental organisation (NGO) that rescues surplus food and groceries and distributes it to people in need. Under the partnership, the Centre will be providing its surplus food and raising awareness surrounding the importance of limiting food waste amongst its team members and the general public.

According to the Centre’s Deputy General Manager, John Burke, “As the ‘People’s Centre’ and Malaysia’s premier purpose-built venue, we are a socially responsible organisation that operates our business in a sustainable manner. Giving our surplus food to those in need is something we have wanted to undertake for a while, but it hasn’t been possible until now.”

He continued, “Thanks to the passing of the Food Donors Protection Bill 2019 in Parliament, we are delighted to be able to establish this great partnership with Food Aid Foundation to help them achieve their worthy mission of ending hunger and nourishing hope by connecting the world of surplus to the world of wants. We look forward to growing this partnership and in the process hopefully improving the nourishment and well-being of those supported by Food Aid Foundation.”

The Centre is supportive of the United Nations Sustainable Development Goals (SDG) to transform the world, and its partnership with the Food Aid Foundation help contribute towards goals 1, 2 and 12, no poverty, zero hunger and responsible consumption and production respectively.

Thanking the Centre for their support, Food Aid Foundation Founder, Rick Chee, said, “We commend the efforts of the Kuala Lumpur Convention Centre and we deeply appreciate the partnership. We also hope this collaboration will inspire other local venues and organisations to follow suit, as from our studies, we know that there is an abundance of surplus food in Kuala Lumpur that can most certainly be put to good use.”

“The greatest gratification coming out of our mission is to see the smiles on the recipients’ face when they receive food and the chance to taste many items which they have never tried before. Even a simple item like a Danish pastry can give them so much joy,” he added.

In addition to this campaign, the Centre also works with qualified contractors to turn its organic waste into useful products. For example, organic waste is processed into fish feed and used cooking oil is recycled into various by-products including soap stock.

Food Aid Foundation is an NGO which rescues ‘Halal’ edible but surplus food and groceries from manufacturers, distributors, wholesalers, retailers, companies and people. This includes unused or unwanted food, as well as products that are out of specification, close to expiry, incorrect labelling, damaged packaging, discontinued promotional products, excess stock and customer returns. This is all collected and distributed to charitable/welfare homes, voluntary welfare organisations, refugee community, poor families, soup kitchens and more. For more information, visit www.foodaidfoundation.org/. For all the latest news and information on the Centre, visit www.klccconventioncentre.com.

Kuala Lumpur Convention Centre Kicks Off Q4 With 10 New Bid Wins!

The world continues to choose Malaysia for major association meetings

During 2019, the Kuala Lumpur Convention Centre (the Centre) has successfully attracted 10 high-profile international events which are due to be held in Malaysia between 2020 and 2025. The prestigious events from the oil & gas, medical and education sectors are expected to be attended by over 17,300 participants and deliver an estimated RM87.6 million in economic impact to the country.

These large-scale events include the Asia Turbomachinery & Pump Symposium (ATPS) 2020, Asia Pacific Science and Technology Conference for Disaster Risk Reduction 2020, 10th International Conference on Isotopes (10ICI) 2020 and 17th Conference of International Society of Travel Medicine (CISTM) 2021, to name just some.

According to the Centre’s General Manager, Alan Pryor, “We are delighted to be adding these 10 prominent international association meetings to our calendar of events. This success is due to the hard work of all our team and investment in our global industry engagement programme, which is paying dividends. These bid wins demonstrate continued international confidence in Malaysia as a destination where experts and professionals can come together to collaborate, engage and exchange ideas.”

He continued, “Events contribute massively to the development of a country, not only from the financial perspective, but also in terms of the expertise and knowledge transfer that benefit local participants. That’s why this is great news not only for the Centre but for Malaysia as a whole.”

“We look forward to continuing our efforts, in collaboration with Malaysia Convention & Exhibition Bureau (MyCEB) and other key industry players, to drive business opportunities and expand awareness internationally in order to bring more global events to our shores,” added Pryor.

“We selected the Centre as our ‘Venue of Choice’ because of the proactive engagement of the team throughout the bid process, we really connected with the warm personalities, culture and hospitality of the people of Malaysia. The strategic location providing ease of connectivity and accessibility, and world-class infrastructure combined with a very competitive value proposition, won us over. We are excited and looking forward to returning to Malaysia for ATPS 2020,” said Martha Barton, Exhibitor Services Director of Asia Turbomachinery & Pump Symposium (ATPS) 2020.

The recent 11,000 sqm expansion of the Centre has contributed to its capability to secure these 10 bid wins as the new space has been designed in a very flexible and customisable fashion. “The multi-purpose spaces can accommodate innovative and experiential delivery of events and allow our clients to explore new meeting design, networking hubs and customise their participant experience to suit any occasion,” Pryor concluded.

Attendees at IBTM World 2019, which is the 13th consecutive edition the Centre has participated in, can visit Booth H60 to discover why the venue is your perfect business events partner and learn more about the engaging business events experiences available in Malaysia.

For all the latest news and information on the Centre, visit www.klccconventioncentre.com.

Kuala Lumpur Convention Centre wins “Outstanding Venue Award” at AFECA Asian Awards 2019

Reinforcing its reputation as Malaysia’s premier purpose-built venue, the Kuala Lumpur Convention Centre (the Centre) recently won the “Outstanding Venue Award” at the AFECA (Asian Federation of Exhibition & Convention Associations) Asian Awards 2019 in Manila, the Philippines. The accolade recognises venues with world-class facilities, quality service, outstanding customer support and sustainability practices.

AFECA is the leading MICE (Meetings, Incentives, Conferences and Exhibitions) association in Asia. With 155 members, covering 17 nations, AFECA’s main goal is to help develop and grow MICE industries in the region and is the gateway for Asia to reach out to the rest of the world. This year’s AFECA Asia Awards received a record 58 nominations/entries from 11 countries and nine esteemed judges representing all sectors of the region’s industry picked the Centre as the winner in its category.

Commenting on the venue’s success, the Centre’s General Manager, Alan Pryor, shared, “We are absolutely delighted to receive this prestigious award for the second time and are honoured to be amongst such esteemed finalists and industry leaders. We very much appreciate the accolade from AFECA and are excited to have been recognised for our world-class facilities, quality service, outstanding customer support and sustainability practices.”

“This award reflects our commitment to product innovation and excellence, and is testament to the professionalism and dedication of our talented team members and our philosophy to be the perfect business events partner for our clients. This acknowledgement provides additional motivation for us to continue to enhance our partnership approach to deliver personalised innovative and value-add solutions that create bespoke experiences and memorable customer journeys, for clients across the board,” he concluded.

Organised by AFECA, the Department of Tourism Philippines (DOT), the Philippine Tourism Promotion Board and the Philippine Association of Convention/Exhibition Organisers and Suppliers (PACEOS), the annual AFECA Asian Awards recognises and acknowledges individuals and organisations for their pursuit of excellence, industry best practices and significant contributions to the MICE or business events industry.

For all the latest news and information on the Centre, visit www.klccconventioncentre.com.

The Kuala Lumpur Convention Centre’s Director of Global Business Development & Marketing Recognised as One of the Top Women in MICE 2019

The Kuala Lumpur Convention Centre’s (the Centre) Director of Global Business Development & Marketing, Angeline van den Broecke, has been acknowledged as one of the most dynamic women in the Meetings, Incentives, Conferences & Exhibitions (MICE) industry, being named one of the Top Women in MICE 2019 by Meetings Magazine and 3s Media.

Launched in 2014, the Top Women in MICE is based on nominations from peers and comprises of the finest event organisers and suppliers in the business events industry, who were judged on their leadership, passion, creativity, integrity, mentorship and relationships. It celebrates female excellence and recognises their achievements in the MICE space and honours them during an annual ceremony.

Congratulating Angeline on her incredible accomplishment, the Centre’s General Manager, Alan Pryor, shared “Angeline’s enthusiasm, professionalism and commitment to the business events industry has been rewarded with this wonderful achievement. She has a wealth of knowledge and experience from close to 25 years in the industry, with over 11 of those in Malaysia at the Centre.”

He continued, “Angeline is motivated by a pioneering mind-set which fuels her market leadership approach and desire to constantly go beyond the norm. She is a key member of our senior management team who has been the driving force for a more inclusive approach within the organisation. Angeline’s passion, positivity and strong affinity for cultural diversity, as well as her dedication to mentoring and building the capabilities of our team, are also a great source of inspiration and motivation for everyone.”

Speaking on Angeline’s win was Shanna Jacobsen, Editor of Meetings magazine and producer of the event, said, “Seeing South Africans shine abroad makes me incredibly proud, and we are thrilled that Angeline is making a name for herself internationally as this is a testament to what exceptional talent can achieve, anywhere in the world.”

Angeline commented, “I am very honoured to be named amongst such esteemed colleagues and commend the organisers for providing such an important platform to recognise the contribution of women in the business events industry.”

“At the heart of change is the commitment to embrace cultural diversity and inclusivity no matter where you are placed in the world. I am committed to building a talent pool of future female leaders, and to the make a meaningful contribution to the sustainability of the business events industry as a whole,” she concluded.

For more information the Top Women in MICE 2019, visit www.theplanner.guru/women-in-mice-2019/.

For all the latest news and information on the Centre, visit www.klccconventioncentre.com.

The ‘Olympics’ of Statistics Converging at Kuala Lumpur Convention Centre

Returning to South East Asia after 40 years, the Kuala Lumpur Convention Centre (the Centre) is proud to be hosting the prestigious 62nd  ISI (International Statistical Institute) World Statistics Congress 2019 (ISI WSC 2019) from 18 to 23 August. Over 2,500 delegates from the industry, academia and policy makers from more than 130 countries will meet in Kuala Lumpur to exchange and explore new ideas in statistics and network to build relationships for future collaboration with close to 1,300 papers being presented over the five days.

The Prime Minister of Malaysia, Tun Dr Mahathir Bin Mohamad, will be giving the Keynote Address, reflecting the growing importance of statistics in our increasingly digital and data driven world. The organisation of this premier international congress in Kuala Lumpur will further strengthen the local statistics industry and enhance its capabilities through knowledge sharing, offering a fresh perspective on not just technical issues, but the benefits data can bring the people of Malaysia.

Elaborating on the congress, Chief Statistician, Department of Statistics Malaysia and Chairman of National Organising Committee of ISI WSC 2019, YBhg Dato’ Sri Dr Mohd Uzir Mahidin, shared, “We are very excited that the congress is almost upon us. Everything starts with statistics, data can change trends and with good facts and figures, we can change imbalances and help develop government policies to benefit the people now and in the future. This has been five years in the making and is a huge milestone in our mission to elevate and develop Malaysia’s statistics industry. Anyone interested in attending can register at www.isi2019.org.

In conjunction with ISI WSC 2019’s theme of ‘Come, Connect and Create’ a number of exciting social programmes are also being organised to increase public participation and create awareness about the importance of statistics and data in today’s digital world. The congress will be kicking off with the World Stats (WSC) Run 2019 at Dataran Merdeka, Kuala Lumpur on Sunday, 18 August. For more information on the run or to register, visit https://www.racexasia.com/event/world-stats-run-2019/.

Dato’ Sri Dr Mohd Uzir continued, “By hosting this congress in Malaysia, we can bring the local statistics industry to a new level by showcasing how important accurate facts and figures can be to our society. While the government and the business community use statistics all the time, what we really want is the people of Malaysia to embrace data too, benefiting their daily lives and well-being. We truly believe statistics is an important tool to increase citizen participation in public policy, which will help the country progress in a very open and transparent way.”

Impressed with Malaysia’s creativity in involving the public in ISI WSC 2019 through the World Stats (WSC) Run 2019, the next destination Amsterdam, Netherlands, are planning to emulate a similar public event and create a bike ride to celebrate the hosting of the congress.

The Centre’s General Manager, Alan Pryor, concluded, “We are honoured to be the venue of choice for the prestigious ISI WSC 2019. We pride ourselves on being the ‘People’s Centre’ connecting the world’s leading experts with Malaysians, and ISI WSC 2019 perfectly fits with this, as it will create a lasting legacy for the country.

Topics to be discussed during ISI WSC 2019 will focus around the five pillars – people, prosperity, planet, partnership and peace – that are embedded in the United Nation’s 2030 Agenda for Sustainable Development. They will range from statistical methods and      concepts, data compilation and management, technology, data science and analytics, big data, and their applications across all segments of the economy and life. For more information about ISI WSC 2019, visit www.isi2019.org/ Twitter:@isiwsc2019 / Facebook:62nd ISI WSC 2019

For all the latest news and information on the Centre, visit www.klccconventioncentre.com.