Category Archives: Industry Buzz

ASAE Names the 2020 ‘Power of A’ Award Winners

ASAE will honor six associations with the 2020 Summit Award, which is the highest recognition under The Power of A Awards. The winners will be formally recognized during the Virtual Power of A-Summit Awards event on September 30, which will also serve as the culmination of ASAE’s overall Centennial celebrations.

The awards are part of The Power of A campaign, which brings attention to the association community’s valuable contributions to society at the local, national and global levels. The winners were selected by the Power of A Awards Judging Committee. This year the committee received a total of 125 entries. These included entries for five new award categories: The Power of Advocacy, The Power of Industry/Professional Advancement, The Power of Global Development, The Power of Diversity and Inclusion, and The Power of Community Support and Engagement.

“Congratulations to this year’s Summit Award winners, whose range of activities speak to the incredible influence associations wield on society,” said Barry Pilson, CAE, Vice President, Membership and Marketing, National Business Officers Association and this year’s chair of the Power of A Awards Judging Committee. “We look forward to celebrating exceptional work in the association community every year, but with the challenges presented by the ongoing COVID-19 pandemic, it’s especially gratifying in ASAE’s Centennial year to recognize and salute association excellence. Associations make a notable difference in the world and that’s one thing this current crisis has only magnified.”

This year’s winners are:

American Council of Life Insurers

Washington, DC

Program: Passage of The SECURE Act

American Geophysical Union

Washington, DC

Program: AGU Centennial Grants Program

American Public Power Association

Arlington, VA

Program: Light Up Navajo

Coin Laundry Association

Oakbrook Terrace, IL

Program: LaundryCares Foundation

Healthcare Businesswomen’s Association

Fairfield, NJ

Program: The Gender Parity Collaborative

National Association for the Education of Young Children

Washington, DC

Program: Unifying Framework for the Early Childhood Education Profession

“Congratulations to all of the 2020 Summit Award recipients. During these challenging times it is important create opportunities for us to come together as a community to celebrate and recognize the positive impact that associations continue to have on society,” said ASAE President and CEO, Susan Robertson, CAE. “While the celebration might look different this year, we look forward to honoring the work your association staff, members, and volunteers have done to create these winning programs.”

In addition to the six Summit Award winners, the Power of A Awards Judging Committee selected 21 association programs to receive a Power of A Gold Award and 39 associations to receive a Power of A Silver Award.

ASAE’s Power of A — Virtual Summit Awards on September 30 will bring together association executives, industry partners and business and community leaders for an evening to celebrate the value of associations and their impact on society.

Tickets will be complimentary. Full event and sponsorship information will be available soon. Contact summitdinner@asaecenter.org with questions.

MEDIA CONTACT: Lauren Precker, CAE, lprecker@asaecenter.org, 202-626-2735.

About ASAE: The Center for Association Leadership

ASAE is celebrating 100 years of making society smarter, better and safer. The Centennial anniversary represents ASAE’s role as a leader and supporter of progress and innovation in the association industry.  ASAE is a membership organization of more than 50,000 association executives and industry partners representing 2,000 organizations. Since it was established 100 years ago, its members have and continue to lead, manage, and work in or partner with organizations in more than a dozen association management disciplines, from executive management to finance to technology. With the support of the ASAE Research Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge, and future-oriented research for the association and nonprofit profession and provides resources, education, ideas, and advocacy to enhance the power and performance of the association and nonprofit community. Visit ASAE at asaecenter.org.

ASAE Welcomes Mighty Citizen as New Event Partner

ASAE announces Mighty Citizen has signed-on as an Event Partner in its Alliance Partnership Program.

“The association industry is made up of a diverse community of organizations that touch every aspect of our daily lives. With decades of association experience, Mighty Citizen has embraced that diversity and developed a deep understanding that no two associations are the same. Through this partnership, our members can access new ideas and tools that can accelerate their pace toward meaningful outcomes through marketing and communications,” said Susan Robertson, CAE, ASAE President and CEO.

The Alliance Partnership Program was developed to provide the industry partner community with opportunities to align itself with ASAE and the association sector through customized marketing platforms. It also offers partners the chance to help build and maintain year-round relationships with ASAE members and nonprofit communities worldwide.

“Mighty Citizen has been making associations stronger since 1999. Partnering with ASAE aligns with our mission and values, especially as they celebrate 100 years of advancing and advocating for associations.  Our clients are change-makers. Not only is our agency called Mighty Citizen but we work with mighty citizens every day. They work inside associations, changing the world by helping people further their careers and impact,” Nick Weynand, Founder and CEO of Mighty Citizen.

“In partnership with ASAE, we’ll create mightier marketing, brands, and websites that further the work and advocacy of associations to increase their results,” Weynand continued.

For more information about the ASAE Alliance Partnership program, please visit ASAE or contact Dan Melesurgo at dmelesurgo@asaecenter.org.

MEDIA CONTACT: Lauren Precker, CAE, lprecker@asaecenter.org, 202-626-2735.

About Mighty Citizen

Headquartered in Austin, Texas, with a satellite office in greater Washington D.C., Mighty Citizen is the branding and digital transformation agency for associations. Using a proven process for branding, marketing, and digital communications, this award-winning agency helps associations better connect with their members, increase revenue, and improve society. Driven by data and a belief in human-centered design, Mighty Citizen has produced measurable results for its diverse portfolio of clients since 1999. These clients include American Association of Veterinary State Boards, American Association of Nurse Practitioners, Texas Society of Association Executives, National Association of Pediatric Nurse Practitioners, and Texas Restaurant Association. For client case studies and more, visit www.mightycitizen.com.

About ASAE: The Center for Association Leadership

ASAE is celebrating 100 years of making society smarter, better and safer. The Centennial anniversary represents ASAE’s role as a leader and supporter of progress and innovation in the association industry.  ASAE is a membership organization of more than 50,000 association executives and industry partners representing 2,027 organizations. Since it was established 100 years ago, its members have and continue to lead, manage, and work in or partner with organizations in more than a dozen association management disciplines, from executive management to finance to technology. With the support of the ASAE Research Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge, and future-oriented research for the association and nonprofit profession and provides resources, education, ideas, and advocacy to enhance the power and performance of the association and nonprofit community. Visit ASAE at asaecenter.org.

Greater Palm Springs Pledge

OUR PLEDGE TO YOU

The Greater Palm Springs tourism industry is making the pledge to implement the latest safety guidelines developed by the State of California and leading industry associations. While the safety of our visitors, staff and local community has always been a top priority, we recognize it’s even more critical today. We are offering this pledge and sharing the additional steps our local businesses and tourism partners are now taking so you can feel confident that our oasis remains a healthy, positive and inclusive destination for all.  

Our Safer Together, Greater Together Pledge offers a unified commitment destination-wide among all businesses, which promise to institute the following core safety practices:  

  • Perform a detailed risk assessment and implement a site-specific protection plan
  • Train employees on how to limit the spread of COVID-19, including how to screen themselves for symptoms and stay home if they have them
  • Implement individual control measures and screenings
  • Implement disinfecting protocols
  • Implement physical distancing guidelines
  • Stay informed of and implement the latest best practices

All businesses that have committed to these safety measures and have taken our pledge will have the below symbol included in their business listings on this website. To find out more by business type, click here.

Pledge_badge

Safer Together, Greater Together is our destination commitment to you!  

We look forward to welcoming you back in the near future.

Business at the Kuala Lumpur Convention Centre forging ahead

Safe resumption of events and a focus on the future is assisting gradual business recovery

The Kuala Lumpur Convention Centre (the Centre) is delighted that the Malaysian Government’s is continually refining industry Standard Operating Procedures (SOPs) to stimulate the resumption of domestic business events with no set limit on the number of attendees. The Government has confirmed that the number of guests and participants will depend on the size of the event space and the capability of the venue to ensure the safe implementation of social distancing measures in line with the industry SOPs.

The Centre has turned its focus to the delivery of safe and hygienic events and is seeing positive client feedback on the Venue’s SOP implementation. Rigorous social distancing measures, comprehensive health and safety guidelines on-site and stringent adherence to visitor access and registration is building client confidence and reassurance.

According to the Centre’s General Manager, Alan Pryor, “The exact capacity each of our rooms can host will vary depending on the event type, layout and requirements. With over 33,000 sqm of meeting and event space the Centre can comfortably apply more than adequate social distancing for events. We have always had stringent health and safety operations in place, and our experienced and knowledgeable team are fully trained and equipped to execute continual sanitisation and hygiene measures at high standards and frequency”

“Furthermore, we have listened carefully to our client’s needs and requests and developed new virtual solutions to meet the changing landscape of how events are being produced. This provides an exciting opportunity to be innovative and demonstrate our execution expertise,” he continued.

These investments have started to slowly pay off and generate a return of events to the Centre since opening on 1 July with five completed corporate events hosting between 30 to 500 attendees. 20 confirmed bookings have been secured from the corporate, association and exhibition sectors for the period July to December 2020 with continual enquiries being received that are materialising. For 2021, the Centre has a positive outlook for exhibitions and conventions segments with 40% of its business target secured.

The Centre has taken the lead to collaborate with industry partners and clients to demonstrate its readiness to execute events based on the Government published industry SOPs and we will be displaying and showcasing different types of event set-ups for viewing by Government and industry players.

In addition to the industry and venue SOPs, the Centre’s is also going the extra mile and implementing VenueShield, a new environmental hygiene protocol developed by its parent group ASM Global. VenueShield has been created in partnership with medical professionals, industry experts and public health officials and is being rolled out across ASM Global’s 325 venues and facilities worldwide.

Pryor concluded, “It is the combined efforts of the collaboration of our industry supply chain, our industry associations and the interface and engagement with Government that has generated a positive movement forward on the resumption of business events. Our industry is a vital social and economic driver and delivers thousands of jobs, economic impact and grows Malaysia’s profile and market share globally. We are confident that our venue, combined with our event execution expertise will contribute highly to the return of major national, regional and international events in time, and are thrilled to be welcoming clients and attendees back to a safe and secure environment at the Centre.”

For all the latest news on the Centre, visit www.klccconventioncentre.com or follow on social media (Facebook – @klccconventioncentre, LinkedIn – Kuala Lumpur Convention Centre, Twitter – @klccconvention and Instagram – @klccconventioncentre).

PCMA Releases Business Events Compass

New PCMA Foundation Funded Subscription Service Delivers Insights and Strategies for the Business Events Industry in the Next Normal

PCMA today released Business Events Compass – an actionable framework of insights and strategies for business event professionals and their business partners to guide their careers and businesses during the pandemic and beyond. The PCMA Foundation funded service and inaugural report provides explicit research-based insights on geographic and industry sector business events recovery opportunities as well as recommendations for the evolution of participant engagement, business models and expected
reskilling needs.

“In the Spring I stated that our industry needs to be a part of the solution and not exacerbate the health crisis. Since then our industry has been shattered by COVID-19. And if we are going to play a role in bringing people together during the pandemic and through the induced economic and social crises, we are going to have to do it within a whole new paradigm,” said
PCMA president and CEO Sherrif Karamat, CAE. “Business Events Compass is about understanding that paradigm and how careers and businesses in our global business events industry can evolve to thrive and continue to deliver the human connections our world so badly needs.”

Example Report Insights:
A key element in PCMA’s Recovery Discovery initiative, examples of Business Events Compass insights from the inaugural report include:

• Business event professionals, chief human resource officers and event participants all agree that face-to-face events cannot be fully replaced by digital alternatives.
• Best case economic recovery scenario (virus contained) for business events is currently estimated to be Q3-2021.
• The speed of business events recovery varies significantly by global region, industry economic sector and event experience type.
• Smaller locally focused business events will thrive in the initial recovery, driven by organizational business meetings and conventions/conferences/congresses. Incentive experiences and exhibitions will recover much more slowly.
• 39% of business event participants 25-49 years old expect to attend the same or more business events in 2021 than they did in 2019. This compares to 17% for participants 50+ years old.

Comprehensive Global Methodology:
Supported by a PCMA Foundation investment, PCMA Insights – PCMA’s global consulting practice — undertook an unprecedented assembly of global data and perspectives to inform development of the insights and strategies in Compass during May and June. This included six PCMA Think Tanks with over 130 global business event leaders, business sentiment surveys from thousands of PCMA members and global stakeholders, surveys of frequent business event participants, surveys with chief human resource officers, and interviews with global brand and association leaders. These were supplemented with reviews of regional pandemic health
policies and analysis of global econometric recovery models.

“Making a difference for business events professionals when they are needed the most is what the PCMA Foundation does. This is arguably the business events industry’s most comprehensive research undertaking since the 2009 economic significance studies,” said PCMA Foundation Chair Valerie Sumner. “Given the ebbs and flows inherent in this pandemic,
our plan is to support ongoing updates of Compass as needed for our members and invest in the resource and reskilling strategies contemplated in its recommendations so our members can continue to thrive.”

With the pandemic continuing to impact economies, travel demand and health and safety regulations around the world, PCMA and its research partners will continue to collect data and share insights with subscribers to the report through timely updates.

Where and How to Get More Information on the Full Report:
An executive summary of Business Events Compass is available now free of charge on the PCMA website to all members ($49 USD to non-members). A subscription to the full service and inaugural report, including updates through December 2020, is available for $495 USD for members ($895 for non-members).

PlanetIMEX – Powering Back Into Orbit with New October Edition

PlanetIMEX comes back into orbit on 12 – 16 October. The virtual experience by the IMEX Group, launched earlier this year, is set to deliver more learning, networking and fun.

Carina Bauer, CEO of the IMEX Group, explains: “The October edition of PlanetIMEX will have a distinct IMEX America ‘flavour’ but without trying to emulate our annual live show in Las Vegas. Rather we will focus on using this online experience to unite the global business events community in learning, laughing and leaning into a new tomorrow.  With October starting to look like a busy month for the events industry, our rallying cry right now is ‘save these dates – you won’t want to miss this’.” 

The October edition of PlanetIMEX will be directly shaped by business events professionals. The IMEX Group is currently surveying the global meetings, incentive travel and business events community in order to deliver relevant and timely content that supports the sector.

Carina continues: “We originally launched PlanetIMEX as a gift to the industry, one that was designed to deliver high value – be that education, business or social opportunities – against the backdrop of an interrupted global economy. Now we’re in a place to ask the widest possible community ‘how can we serve you better’ – we know how much our industry has been disrupted and dislocated and our wish is to respond sensitively but positively.”

Fresh and timely content will launch on PlanetIMEX, 12 – 16 October 2020.

Arlington, Texas, Offers No Attrition

Hotels in the Dallas Metroplex destination of Arlington are offering no attrition into 2021 as part of its No Attrition Into 2021 promotion to draw new meetings and conventions business.

Following are the details at participating properties:

Hilton Hotel Arlington*

  • No attrition on groups of 50 peak rooms or less* through 3/31/2021.
  • Triple Brand points for designated recipient based on brand loyalty program.
  • $5 rebate to master account, based on consumed/paid guest room revenue.
  • 20% discount in hotel outlets, excluding alcohol.
  • 20% audiovisual discount on retail AV pricing.

Live! By Loews Hotel**

  • No attrition on groups of 50 peak rooms or less* through 12/30/2020.
  • $5 rebate to master account, based on consumed/paid guest room revenue.
  • 20% audiovisual discount on retail AV pricing.

Sheraton Arlington Hotel*

  • No attrition on groups of 50 peak rooms or less* through 3/31/2021.
  • Triple Brand points for designated recipient based on brand loyalty program.
  • $5 rebate to master account, based on consumed/paid guest room revenue.
  • 20% discount in hotel outlets, excluding alcohol.
  • 20% audiovisual discount on retail AV pricing.
  • *Restrictions apply.
    Must mention this offer to receive value-add concessions.  
    Applicable for new group opportunities only.  
    Does not apply to previous definite bookings or existing bookings.
  • ** Restrictions
    Loews offer: No attrition through 12/30/2020
    Does not include 20% off discount in hotel outlets and triple brand loyalty points.

For more information, visit the Arlington CVB’s No Attrition Into 2021 web page.

VisitEngland Partners with National Tourist Organisations to Launch Industry Standard for UK Tourism

The ‘We’re Good To Go’ industry standard and supporting mark means businesses can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and checked that they have the required processes in place.

The scheme is free to join and open to all businesses across the industry.

Tourism Minister Nigel Huddleston said: 

“I want to encourage the public to experience a great British holiday this summer and be confident that they can do so safely. “This new industry standard will show people that tourism businesses, destinations and attractions are adhering to the guidance. It puts safety first and is an important move in getting this industry back up and running.”

“I want to encourage the public to experience a great British holiday this summer and be confident that they can do so safely. “This new industry standard will show people that tourism businesses, destinations and attractions are adhering to the guidance. It puts safety first and is an important move in getting this industry back up and running.”

VisitEngland Director Patricia Yates said:

“With millions of jobs and local economies across the country reliant on tourism it is essential that businesses can get up and running as soon as the respective Government advice allows to capture the peak British summer season.

“We want visitors to be able to enjoy their holidays and to support businesses to be confident they have the correct procedures in place. Our priority is to make sure tourism rebounds to once again become one of the most successful sectors of the UK economy and this ‘ring of confidence’ is a crucial step on the industry’s road to rebuilding.”

To obtain the mark businesses must complete a self-assessment through the online platform including a check-list confirming they have put the necessary processes in place, before receiving certification and the We’re Good To Go mark for display in their premises and online.

Businesses across the UK are assessed according to their respective national guidance including the social distancing and cleanliness protocols that must be in place. In England businesses align with the UK Government’s official guidance for the sector including ‘Working Safely during COVID-19: Visitor Economy’. An ‘alert’ system ensures that businesses signed up to the standard are notified of any changes to the official guidance. A call-handling service provides support and assessors would also carry-out random spot-checks to ensure adherence.

The scheme has been developed in partnership with Tourism Northern Ireland, VisitScotland and Visit Wales to ensure a standard-led approach across the UK with input from more than 40 industry bodies including UKHospitality, the Association of Leading Visitor Attractions, the British Holiday & Home Parks Association, the British Beer and Pub Association and the National Caravan Council as well as destination management organisations across the country. The self-assessment includes specific guidelines for sectors including accommodation, visitor attractions, restaurants and pubs, business conference and events venues and tour and coach operators with signposting to further industry and trade association guidance as required. 

The We’re Good To Go scheme is being operated by VisitEngland who has been running assessment schemes for many years.
Alongside the industry standard VisitEngland is also launching a Know Before You Go public information campaign to support tourism in England as businesses start to re-open, reassuring visitors as restrictions are lifted by checking about what it is safe to do and when and sign-posting to information about destinations and available services before travelling.


Total Hospitality Industry Solutions Partners with ConventionPlanit.com

To bridge the gap between marketing and sales, Total Hospitality Industry Solutions (THIS) has partnered with Conventionplanit.com to offer a turn-key solution to generate new business at a significantly lower cost of sales.

ConventionPlanit.com has been providing search directory and RFP sourcing services to meeting professionals for over 17 years. THIS provides hotels and DMO’s cost-effective outsourcing solutions for proactive sales engagements, lead generation and marketing for group business.

The program begins with a customed email marketing campaign to 40,000 opt-in meeting professionals. Contact information of consenting interested buyers is provided. Additional prospects are uncovered when the campaign is transmitted a week later to every meeting professional who opens the initial campaign.

THIS follows up with interested prospects from the email marketing campaign to analyze the data, develop a target list and a call strategy. Highly experienced sales managers engage new prospects through proactive sales solicitation calls. While building brand equity, each call will acquire relevant details to expedite the sales process when the lead is turned over.

“The success of an email marketing campaign hinges on an effective call to action and follow through. With reduced staffing, outsourcing sales development to experienced sales professionals to follow up with prospective buyers is a proactive strategy with a high ROI,” says Katherine Markham, Co-Founder of ConventionPlanit.com.

Ray Ezelle, Principal Consultant for THIS, says “I have over 25 years of experience in the hospitality industry and I understand the challenges. Every hotel and destination is different; each has their own unique sales proposition. Each requires a custom solution to position them for success. I am excited about the partnership with ConventionPlanit.com because I know the quality of their database. Combined with the strength of an experienced team, we can help expedite the sales process.”

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About THIS

THIS: Total Hospitality Industry Solutions offers proactive sales solutions by industry experts with existing planner relationships. By outsourcing sales, hotels and DMOs can increase opportunities and lead conversion. Learn more at www.this-ez.com.

About ConventionPlanit.com

ConventionPlanit.com is a registration-free and commission-free search engine and RFP portal for meeting professionals. Planners can search for destinations, hotels, meeting facilities, special event venues, and service providers. Additional resources including links to industry organizations and trade press, news updates, and an industry blog are provided. Learn more at www.conventionplanit.com.

ASAE Announces Graham, Steele, Zaniello Receive Highest Individual Honors for Exceptional Leadership

ASAE will posthumously bestow John H. Graham IV, FASAE, CAE, past President and CEO of ASAE, with this year’s Key Award. In addition, James J. Zaniello, FASAE, President of Vetted Solutions, will be presented with the Academy of Leaders Award; and Rhea M. Steele, CAE, Chief of Staff of the School Nutrition Association, will receive the Professional Performance Award.

“On behalf of the committee, congratulations to the 2020 Individual Honors recipients. During these challenging times it is important to shine a light on the positive impact that our colleagues have made, not only in their volunteer work with ASAE, but throughout the association community,” said Christie Tarantino-Dean, FASAE, CAE, CEO, Institute of Food Technologists and chair of the 2020 Awards & Recognition Selection Committee.

John H. Graham IV is the 71st recipient of the Key Award, and the first to be posthumously honored.  This award is presented to association chief staff executives who demonstrate exceptional qualities of leadership in their association and display a deep commitment to voluntary membership organizations.

Prior to his death in January, John served the association community as President and CEO of ASAE for over 16 years. Before leading the organization, he was an active ASAE volunteer and served as an ASAE board member from 1994 -1997, a member of the ASAE Research Foundation board from 2000 – 2003, as well as chair of the Foundation Development Committee (2002-2003), and chair of the Key Philanthropic Organization Committee (1996-1997). Since becoming an ASAE member in 1988, he served on several other committees including the Associations Advance America Judging Committee, Foundation Finance Committee, Partners Advisory Forum, Membership Professionals Advisory Council, and the Joint Planning Committee. John was also known for his dedication to promoting ASAE’s Power of A initiative and his unwavering support of diversity, equity and inclusion programs and legislation.

“The Awards & Recognition Committee is taking action to support John’s diversity, equity and inclusion legacy along with ASAE’s ongoing efforts by taking steps to create a more transparent and inclusive awards program,” said Matthew R. D’Uva, FASAE, CAE, CEO, American Association for the Study of Liver Diseases and vice-chair of the 2020 Awards & Recognition Selection Committee. “The goal of these changes is to create a pool of applicants that reflects the diverse makeup of the association community.”

James J. Zaniello is the 33rd recipient of the Academy of Leaders Award which is given to consultants or industry partners who have demonstrated exemplary support of ASAE and the entire association community. Jim served as chair of the ASAE Political Action Committee (APAC) (2001-2003), as well as chair of the Foundation Development Committee (2011-2012). He has also been active on several other committees since 1997 including the Industry Partner Alliance, Executive Management Professionals Advisory Council, CAE Commission, Healthcare Community Committee, AMC Professionals Advisory Committee, Key Consultants Committee, and Fellows Recipients. Through his professional work, Jim has collaborated with the Florida Society of Association Executives to produce a diversity and inclusion focused research study, and with the ASAE Research Foundation team to compile data for a study that will examine the use of Interim CEOs and Executive Directors.

Rhea M. Steele is the 46th recipient of ASAE’s Professional Performance Award. It recognizes invaluable contributions made by association executives who are at the top level in their organizations but are not CEOs. Rhea has been an active volunteer since 2011. She served as vice-chair (2014-2015), and chair (2015-2016) of the National Capital Area Advisory Council and has been a member of the Gold Circle Awards Committee, the Technology Professionals Advisory Council, and was recently appointed to the CAE Commission. In addition to her committee work, Rhea helps to advance the association profession by leading prospective CAE candidates through the ASAE CAE Exam Kickoff Course and is a co-founder of the Association Women Technology Champions group.

The awards will be presented during the 2020 ASAE Virtual Annual Meeting & Exposition, August 10-12. To learn more about ASAE’s Individual Honors criteria and selection process, visit https://asae-honors.secure-platform.com/a/page/ASAEHonors.