Category Archives: Blog

Healthy Travel Checklist

Presented by the RFP® Valet Team

Following a particularly infectious flu season, many will come in contact with travelers this Spring.
To avoid a trip to urgent care, here is a checklist to stay healthy—or at least feel better.

HYDRATION: Increasing your water intake while traveling will keep you hydrated in a dry environment and healthy. 

MEDICINE BAG: Pack a small assortment of pain relievers, band-aids, antacids, and anything you may need. Since it’s common to be congested after a flight, pack saline solution for cleansing and fluticasone for inflammation. 

HAND SANITIZER: We touch several dirty surfaces while traveling. Keep it handy and use it often.

SLEEP: Sleep is essential for recovery. Without it, our hormones and immune system break down. Sleep aids like a white noise app, stickers to block blinking lights, or a light-blocking eye mask will help.  

VITAMIN E & ZINC: Supplements provide added support when healthy food options are limited.

Bonus Tips to Go the Extra Mile

WIPE DOWN SURFACES: Airplanes, hotel rooms, and public transit surfaces can harbor germs. Bring antibacterial wipes to clean armrests, tray tables, remote controls, and light switches before use.

SNACK SMART: Avoid processed airport snacks. Pack immune-boosting options like nuts, dried fruit, or granola bars to keep your energy up and your system supported.

MOVE AROUND: Long periods of sitting—whether on a flight or at a conference—can impact circulation and energy.
Make time to stretch, walk, or do light movement every couple of hours.

Stay safe, stay smart, and happy travels!

Audience-Focused Tips

Presented by the RFP® Valet Team

This sequel to last month’s Audience-Focused Fundamentals, presents seating ideas that will center attention on your audience. Most organization members say they attend conferences to learn something new and network with peers.

Here are some room set-up tips to advance audience participation and satisfaction.

  • Because no one wants to sit in the first row, position the podium against the long wall to shorten the distance between the attendees in the back row and presenter.
  • Curve your seating half-moon style so attendees can see each other. Make sure all chairs are facing the presenter.
  • Aisles should be set at 10:30 and 1:30, with a narrow aisle cut into the middle from the back to roughly the third row for welcoming and unobtrusive seating access.
  • Instead of an aisle behind the last row, place the last row of chairs against the back wall with ample leg room for attendees to walk through and take a seat. 
  •  Go Modular: Use Movable FurnitureOpt for chairs that are easy to rearrange. Sessions can shift from lecture to workshop style, so seating should flex with the format. Bonus: rearranging a room energizes attendees and keeps them alert.
  • Ditch the “Chair Parade”Avoid long, uninterrupted rows of chairs—it discourages interaction. Break rows into sections of 6–8 chairs with mini-aisles in between. People are more likely to chat with their “pod,” and it makes late arrivals less disruptive.
  • Standing Zones & Lean BarsFor quick sessions or networking-heavy events, integrate standing zones or high-top tables. This adds energy and encourages more fluid conversation (also a win for folks with back issues!).
  • Use Lighting to Set the ToneSoft spotlighting on the presenter is great, but don’t leave the audience in the shadows—literally. A warmly lit room makes people feel more comfortable and alert. Avoid full blackouts unless you’re screening videos (not horror movies).
  • Sound Check Their ExperienceMake sure the presenter’s mic is audible from every corner. Bad sound is the fastest way to lose your audience (second only to bad coffee). Consider adding ceiling or side speakers in wider rooms.
  • Facilitate Flow: Mind the Exit RoutesMake sure your setup allows attendees to easily slip out for calls or breaks without creating a scene. Bonus: If people don’t feel trapped, they’re actually more likely to stay engaged.

Book Review: Twist the Familiar: A Fresh Take on Business Success Through Storytelling

In his debut book “Twist the Familiar: Your Playbook for Success, One Story at a Time,” Gary Hernbroth delivers a refreshing departure from typical business advice literature. Released in summer 2024, the book quickly claimed the #1 spot as Amazon’s Top New Release in its category, and it’s easy to see why.

What sets this book apart is Hernbroth’s masterful storytelling approach. Rather than presenting dry business theories, he weaves together sixty-one engaging stories that serve as practical coaching lessons. Each narrative showcases how ordinary people achieve extraordinary results by taking familiar concepts and giving them an innovative twist.

The book’s strength lies in its accessibility and flow. As Hall of Fame De La Salle Coach Bob Ladouceur noted, “It’s so easy to understand, and it’s hard to put down. It just flows.” Hernbroth’s experience as a motivational speaker shines through in his writing, making complex business concepts digestible and actionable.

The author doesn’t just share his own experiences; he creates a rich tapestry of insights drawn from diverse sources, demonstrating how success principles can be applied across different contexts. This approach makes the book particularly valuable for a wide range of readers, from business leaders and sales professionals to entrepreneurs looking to stand out in their fields.

What’s particularly impressive is how Hernbroth manages to maintain authenticity throughout the book. Unlike many business books that feel disconnected from real-world applications, each story demonstrates practical techniques for creating authentic success. The narratives aren’t just entertaining; they’re transformative, pushing readers to reconsider their approach to business challenges.

However, readers should note that this isn’t a traditional step-by-step business manual. Instead, it’s a collection of stories that require reflection and personal application. The “twist” in the title is both literal and metaphorical – it’s about taking familiar business concepts and viewing them through a fresh lens.

For those tired of conventional business wisdom, “Twist the Familiar” offers a welcome change of pace. It’s a reminder that success often comes not from reinventing the wheel, but from finding new ways to make it turn. While the book may not provide quick fixes, it delivers something more valuable: a framework for thinking differently about business success through the power of storytelling and personal experience.

Who are your Knights of the Round Table?

suit of armor with helmet, hand and sword visible.

Presented by Katherine S. Markham, CHME, ConventionPlanit.com

In Gary Hernbroth’s groundbreaking book, Twist the Familiar, he advises that like King Arthur of Camelot, we must all assemble our own Round Table of support professionals. 

As Chief Motivating Officer for Training for Winners – a sales training company, the following excerpts focus on improving all aspects of one’s sales career, including career development. “Essentially, I believe we all need to have  our own Knights of the Round Table, in one way or another. We need to have an inner circle of people we can draw support from, bounce ideas off of, and share our thoughts, dilemmas, or crises we are facing.”  He suggests writing down 5-10 professional colleagues who you would call in a pinch for intelligent advice and cultivating these relationships. 

“We need people around us who can be honest sounding boards for us. ” Having truthful supporters versus those who simply tell you what you want to hear will put you on solid ground. “Confident, self-assured people and true leaders are brave enough to surround themselves with people who bring value to the table, whether they always agree or not.” And raises the question, “Who’s Round Table are you on?”     

For a deeper look into the ideas shared here, take a moment to read this insightful review of the book that inspired them. It offers a clear perspective on building strong professional relationships and cultivating a trusted inner circle

Audience-Focused Fundamentals

Five steps to implementing audience-focused presentations.
Presented by the RFP Valet® Team

Comfort

Padded fabric chairs with tall backs provide reasonable support. They should face forward within 5-12 degrees of the main focal point of the presentation and ample leg room. Attendees must feel comfortable moving around to refreshments stations and restrooms. Set the temperature an hour prior to the meeting with ventilation and air circulation

Special Needs

To provide each attendee with the same advantages of the meeting, ADA requirements provide the blueprint for fully accommodating those with special needs.

Lines of Vision

Can all attendees see the presentation? This applies to the speakers and a video of the presenters. This also allows for lip reading and stage recognition. To improve the interactive quality, a sight line for attendees to see the physical reaction of other attendees is a powerful strategy. Exit signs must be clearly lit and accessed from the meeting room.

Lines of Communication

Articulate words in the local vernacular. Include interpreters when needed and sign language. Projecting screen visuals may be used to amplify the message. Have back-up material available online and in print.

Networking Opportunities

Attendees enjoy having their ear to the ground for issues. They can determine common ground for added support.


Best Hotel Guest Practices

Presented by the RFP Valet® Team

With an understanding of hotel parameters, our team assembled the following best practices to make your guest experience more pleasurable! 

  1. Research online for the best pricing options. Book direct to avoid third party fees.
  2. Leave barking dogs at home.
  3. Shop around for parking.
  4. Upon arriving by car, drop your bags and go. Hand your valet a generous tip with your keys and again, when you pick up your car.
  5. Use an app to check-in or have your ID and credit card ready.
  6. If a bellman delivers your bags, they’re generally tipped $2 per bag and more if they unpack, provide more services or information. No suitcases on the bed.
  7. Be considerate of others. Keep the noise down and don’t hog the pool chairs or gym equipment.
  8. Although more expensive, there’s no such thing as bad room service, but do beware of the pricey minibar.
  9. Do not stay past your check-out time or risk a hefty penalty. If you need a late check-out, request it as late as possible when the hotel has a better idea of occupancy levels. Save time by using the in-room app to check-out.
  10. Write a review on social media

Capital Hilton Completes Multi-Million-Dollar Property Upgrade

Aiming to revitalize the property, these renovations focus on celebrating grandeur, glamour and modern elements.

Capital Hilton has completed a multi-million-dollar renovation to its 559-room property, located in the heart of Washington DC. The 13-month project aims to celebrate grandeur, glam, geometric form and repetitive patterns, that brings elements of the property’s interiors to the guestrooms and corridors. Layering art deco design with the hotel’s brutalist architecture, each new guest room weaves original design with the modern elements needed for today’s travelers.

“Capital Hilton takes pride in providing our guests with a memorable
travel experience backed by the latest innovations and amenities in
hospitality,” said Paolo Pedrazzini, general manager. “These renovations demonstrate our commitment to guest satisfaction and alignment with the standards of this category-leading brand.”

Owned by a joint venture between Braemar Hotels & Resorts and Park Hotels & Resorts and managed by Hilton, Capital Hilton boasts an unbeatable location located just two blocks from The White House and within walking distance to the National Mall as well as other top attractions. The hotel offers two on-site dining options, pet-friendly accommodations, 24-hour fitness center and a business center. Each renovated guest room is thoughtfully designed, implementing modern elements to satisfy the 21st century traveler, including flexible workspaces and aesthetically pleasing furniture and décor in luxurious and sophisticated hues. All rooms feature a 55-inch flat-screen TV and coffee machine.

Renovated Hotel Bonus Points Offer
Hilton Honors members can take advantage of an exclusive offer to be awarded free bonus points for their stay at Capital Hilton through September 8, 2024. Guests that book a minimum 3-night stay between Thursday and Sunday will be awarded 5000 bonus Hilton Honors Points on top of the points already earned for the stay.

Capital Hilton is part of Hilton Honors®, the award-winning guest loyalty program for Hilton’s 18 world-class brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard WiFi. Members also have access to contactless technology exclusively through the industry-leading Hilton Honors mobile app,where Hilton Honors members can check-in, choose their room and access their room using Digital Key.

Capital Hilton is located at 1001 16th Street NW, Washington, DC 20036. For more information or to make reservations, guests can visit capitalhilton.com or call +1 (202) 393-1000.


Capital Hilton Celebrates the Holiday Season with an Enchanting Winter Wonderland

Guests can experience the magic of the season with a limited-time themed suite, festive activities, and more!

Capital Hilton invites guests to celebrate the holiday
season in the Nation’s Capital with holiday lights, thematic menus, seasonal activations and more while also supporting the local community.
“The holiday season is about creating memorable moments for guests from near and far,” said Paolo Pedrazzini, general manager, Capital Hilton. “We want every guest to embrace the joy and comfort of the season throughout their stay. It’s our way of spreading holiday cheer and making this time of year special for everyone who visits.”


Stay in The Nutcracker Themed Suite This Winter
For the second year, Capital Hilton is offering a unique experience for fans of The Nutcracker, with a Superior Suite decorated top-to-bottom with nutcrackers, Christmas trees, and holiday cheer. The festive Nutcracker Suite is available from Sunday, December 1 through Tuesday, December 31 and includes breakfast for two. Guests can book this suite directly from the hotel’s website for $399 per night + taxes.


Holiday Family Fun Activities in the Lobby
Throughout the season, guests can choose from a selection of complimentary, family-friendly activities fit for all ages including scavenger hunts, holiday light guides and more. Families are invited to participate in their own scavenger hunt around the lobby to find 12 carefully hidden Nutcracker dolls. Those who successfully find and check off of all 12 Nutcrackers on the scavenger hunt card can show the front desk to collect a holiday prize to be redeemed at The Grind or The Statler Lounge.

Holiday Light Guides are also available at the front desk, complete with the some of the top destinations around DC, such as the US Botanic Gardens, US Capitol West Lawn, President’s Park and more to enjoy vibrant Christmas trees, holiday light displays, and local winter markets.

Younger guests can also send a letter to Santa with a special Letters to The North Pole station. Each letter is dropped into a festive mailbox that will be delivered to the North Pole.

Giving Back with Mary’s Center
Capital Hilton has partnered with Mary’s Center, a community health center serving over 65,000 people of all ages, incomes, and backgrounds in the DC metro area for 35 years to support a toy donation drive for children in the area. Guests can also participate by purchasing new and unused
toys for all ages to put under the giving tree, or virtually by purchasing gifts from Mary’s Center’s Amazon Wishlist.

CONTACT: Megan Guerra, Capital Hilton, +1 202 787 0156 or Megan.Guerra@hilton.com

Capital Hilton is located at 1001 16th Street NW, Washington, DC 20036. For reservations, guests can visit capitalhilton.com or call +1 (202) 393-1000.

888 DEBUTS ON THE DOWNTOWN NASHVILLE DINING AND MUSIC SCENE THIS SEPTEMBER

New Vinyl Restaurant Provides an Immersive Dining Experience Fusing Japanese Cuisine and Curated Listening Sessions

Nashville, Tennessee, August 08, 2024 – 888, an innovative Japanese restaurant and vinyl record listening lounge, announced today its highly anticipated debut in Nashville’s vibrant downtown. Set to open on September 6th, the concept provides Nashville with a refined fusion of Japanese cuisine and curated music, adding a dynamic beat and high-fidelity sensorial experience to the heart of Music City. 888 was created by Turnberry, the operators of Bourbon Steak and the JW Marriott Nashville.

Catering to sound and vinyl connoisseurs, foodies, and design enthusiasts, 888’s introduction to Nashville represents a reprieve from the crowds. It offers an intimate, communal dining experience akin to listening to a mix tape being made in real time. Nestled at the corner of 8th Avenue South, at 800 Clark Place, with a private entrance (look for the red light), 888 invites guests to an immersive experience that challenges both culinary and creative conventions. The concept takes inspiration from the traditional Jazz kissas of Japan, where consumers would convene for food and exceptional musical listening experiences. With a seating capacity of 100 — including two sushi bars, a private dining room, and central cocktail island — the venue delivers an atmosphere that is both exciting and distinctive.

Signature dishes include nigiri, maki, cured salmon onigiri, donabe fried rice, and hot karaage. The beverage service showcases an extensive selection of Japanese products including craft beers, rare whiskies, and a curated sake program, elevating the overall dining experience. Sushi Chef Deden “Benny the Blade” Bandi, who has adopted sushi as an art form for more than 20 years, will lead the sushi bar program. Benny has worked with renowned chefs worldwide including Chef Nobu Matsuhisa of Nobu, the world’s most recognized Japanese restaurant, in addition to serving as the private chef for Mick Jagger, Jennifer Lopez, and Cameron Diaz.

 “As the appetite for experiential dining grows, 888 emerges as a beacon for those seeking an unparalleled fusion of exceptional cuisine and curated music,” said Philip Stewart, the concept’s general manager. “888 is a haven where culinary mastery converges with musical artistry. We’ve created a sensational culinary and musical odyssey for our guests that will intrigue both foodies and music-lovers alike.”

The acoustics and sound system at 888 were meticulously crafted by award-winning Steven Durr Designs, Soundlux Audio, and Devon Turnbull – aka OJAS. Durr, a local Nashvillian, is known for his work with leading artists and recording studios ranging from Lenny Kravitz and Taylor Swift to Electric Lady and Fame Studios. At the heart of this setup are OJAS’ crafted horn-loaded speakers. These systems can be found in Public Records in NYC and Supreme Stores, as well as in the homes of Mark Ronson, Nigo, and many other well-known record producers. Seamlessly blending cutting-edge technology with breathtaking aesthetics, the speakers are based on vintage Altec Lansing designs, considered by expert musicians as the “most musical speakers” ever created. The space yields a high-performance, handmade sound system composed of a wall of brutalist speakers, a turntable, and a series of amplifiers –a true shrine to music. 

The interior design for 888 was done by highly recognized Los Angeles-based design studio Commune. For the project, Roman Alonso, co-founder of Commune, looked for inspiration in the kissa bars he visited while working in Japan.

To learn more, visit 888nashville.com and @888nashville on Instagram.

About 888

Created by Turnberry, 888 is an innovative Japanese restaurant and vinyl record listening lounge located in Nashville’s vibrant SOBRO district at the ground level of the JW Marriott Nashville. Offering a unique fusion of exceptional Japanese cuisine and meticulously curated music, 888 provides an immersive and unparalleled dining experience. Inspired by traditional Jazz kissas of Japan, the venue features 100 seats, two sushi bars, a private dining room, and a central cocktail bar, creating an atmosphere that is both exciting and authentically distinctive. With a focus on high-fidelity sound and cutting-edge design, 888 stands as a premier destination for food and music enthusiasts, delivering a dynamic blend of culinary mastery and musical artistry. Visit 888nashville.com.

Turnberry develops, owns and operates award-winning luxury destinations, from iconic hotels and restaurants to design-driven residential, retail and mixed-use projects. Its hospitality portfolio includes hotels like the JW Marriott Nashville, the 800-room Miami Beach Convention Center hotel in development, and The Seagate in Delray, Florida, as well as fine dining establishments like Bourbon Steak. Most recently, Turnberry announced it would develop a St. Regis hotel and residences in Nashville, Tennessee. For more information, visit: Turnberry.com

Media Contact:

J/PR

jwmarriottnashville@jpublicrelations.com

IMEX Show Floor Continues to Grow

by Todd McElwee

USAE News

IMEX America attendees wave hello on October 8, as the 13th edition of the trade show opened at Mandalay Bay, Las Vegas. Photo by IMEX Group

IMEX America’s show floor is getting bigger and bigger.
 
Staged at Mandalay Bay, Las Vegas, from October 8–10, the show’s 13th edition enjoyed a 7% increase in space compared to 2023, with more than 400 exhibitor booths occupying the hall. Last year’s show featured 360 booths.
 
“The business events community is the shining star of IMEX America – our buyers, attendees, exhibitors, speakers and partners rightfully take the spotlight,” said Carina Bauer, CEO, IMEX.
“Over the last decade or more the industry has really taken this show to their hearts, encouraged by proof of business value but also the strong sense of community and togetherness they experience here.”
 
The number of exhibiting companies joining the show for the first time increased from 65 last year to 70 in 2024. Among the new booths were Guatemala, Exhibition World

Bahrain, Sonder Hotels, Destination Niagara USA, Yosemite Park, and Experience Grand Rapids, along with DMCs including Dragonfly Africa and Greenroute Africa.
 
Organizers noted this year’s event was home to 46 technology booths, one-third of which were new. Many other sectors of the show have also seen growth, from event production and incentive products to airlines and cruise lines—all pointing to the current strength of the wider business events community.
 
“From growing exhibitor participation and exciting, immersive activations, through to dozens of fringe events both on and off the show floor, it’s now clear the sector feels empowered to make this show their own,” Bauer said. “It’s a sign of the trust placed in the IMEX team and a living expression of two of our company values—people first and achieve together. I’m excited for the week ahead and looking forward to hearing about all the deals, the new connections and the bright ideas that will spring to life here.”
 
For more about IMEX America visit imexamerica.com.