Author Archives: Muzette Randall

About Muzette Randall

ConventionPlanit.com is a complimentary search directory and RFP portal for meeting planners. This blog will feature meetings industry tips and news geared toward meeting planners and an inside look at the trade-shows ConventionPlanit.com participates in.

‘The appetite to meet is impressive’: global industry to unite at IMEX Frankfurt

Carina Bauer, CEO of the IMEX Group

Global exhibitors expanding show presence

An expansive roster of suppliers representing destinations, venues, hotels and technology are ready to do business at the show – most regions are larger than last year with marked increases from North America, the Caribbean, Asia and Africa.

  • The number of US destinations has doubled – over 20 compared to 10 last year. Together with first time exhibitors – Savannah, Bloomington, West Hollywood and Beverley Hills, they can all be found in the new Brand USA pavilion.
  • Strong representation from Asia includes Beijing returning, while Ho Chi Minh City – the largest city in Vietnam – is new to the show. Indonesia and Japan are both increasing their presence with Tokyo taking its own booth.
  • African destinations also continue to grow with Senegal and Zambia among the newcomers. Tanzania is returning with one of its largest ever booths, while Rwanda will celebrate 10 years since its convention bureau was launched and first introduced to the industry at IMEX Frankfurt 2014.
  • Many European countries and cities are furthering their investment too with Italy, Croatia, the Czech Republic and Istanbul among those increasing their booth space.
  • The major hotel groups will all be showcasing their portfolios including Accor, Hilton, Hyatt, Four Seasons, Marriott, Radisson and Wyndham.
  • The area of the show floor devoted to technology will showcase solutions covering payments, virtual events and content management among others – TranslateABLE, Swoogo and OUispeak are among the new additions.

News and research launches: The show’s global reach makes it the perfect platform for major meetings and events industry news announcements. Expect new research and updates from exhibitors including Canada, Cvent, EIC, Gothenberg, ICCA, Los Cabos, Net Zero Carbon Events, PCMA and Thailand.

Newcomers’ welcome package

First-timers to IMEX can make the most of a ‘welcome package’ of activities before and during the show – an introductory meet-up on the show’s opening day will help newbies to make new friends and get their bearings. Expect support, advice and ideas covering everything from how to plan meetings at the show, how to dig into education or decide what to wear, where to eat and who to meet!

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Adapting to change: Association Focus at IMEX Frankfurt confronts an AI future, mental toughness, transformative event design and sustainable event impacts

Adapting to change is a top priority for association planners today – whether it’s shifting member needs and demographics, or balancing budgets, policies and partnerships. It’s a topic that runs throughout Association Focus, sponsored by Amsterdam Convention Bureau – a dedicated day of education for association professionals at IMEX Frankfurt.

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Please email PR Manager emma.blake@imexevents.com for further information.

A Unique Event Experience

The 2024 LAI Inspire & ALHI Showcase at the Watergate Hotel, WDC last Friday wowed meeting professionals with a unique event experience. Leading Authorities, Inc.  sponsored distinguished speakers who inspired a packed ballroom of meeting professionals. Guests mingled during lunch and a reception with live music. Whimsical lip readers, liqueur tastings and more, delivered an amusing backdrop.     

Jim Perrin, Regional Vice President of Sales, Associated Luxury Hotels, Inc. pictured with
Katherine and David Markham, ConventionPlanit.com Co-founders

Katherine Markham, Janet Wilbur, Senior Director of National Accounts, The Watergate Hotel

IMEX Frankfurt 2024

February 7 2024

New sustainability report shares behind the scenes success and learnings ahead of IMEX Frankfurt 2024 

Ahead of this year’s IMEX Frankfurt, taking place 14 – 16 May, the team has published a Sustainable Event Report revealing the successes, experiments and learnings from last year’s show. 

The report lifts the lid on sustainability planning in the run-up to and execution of IMEX Frankfurt 2023, sharing notable achievements in waste diversion and energy use, as well as highlighting opportunities for improvement.

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For further information, please contact: 
Emma Blake: emma.blake@imexevents.com

Recognition Program Announced

DISCOVER DUNWOODY LAUNCHES PRODUCTION/TRAVEL/PROCUREMENT ASSOCIATES PROGRAM

DUNWOODY, GA – [1/17/2024] – Discover Dunwoody is excited to announce the launch of their Recognition Program for Production/Travel/Procurement Associates. This program aims to honor the exceptional efforts and contributions of individuals within the entertainment industry, specifically in the areas of production, travel, and procurement.

Mark Galvin, Vice President of Marketing at Discover Dunwoody, comments on the initiative, saying, “Our Recognition Program underscores Discover Dunwoody’s commitment to highlighting and honoring the vital contributions of Production, Travel, and Procurement Associates. This program aligns with our mission to support and elevate professionals in the entertainment industry and helps Dunwoody connect to the professionals that can book room blocks in our destination. Since we are only “12 minutes from set to bed” when considering Assembly Studios, we are a great option with 2,100 hotel rooms, 300 places to shop and 200 places to eat.”

In order to broaden our influence and increase awareness, we are partnering with Georgia Production Partnership (GPP), Women in Film and Television Atlanta (WIFTA), and Georgia Entertainment News. This collaboration ensures a fair and expert selection process, ultimately leading to a diverse range of nominees. These industry leaders play a crucial role in spotlighting exceptional individuals across renowned platforms. Nominations can also be submitted at www.discoverdunwoody.com/nomination-form/. Winners enjoy widespread recognition, solidifying the program’s credibility and significance in the entertainment community.

Production/Travel/Procurement Associate Recognition Program Highlights:

Feature Production/Travel/Procurement Associate Monthly recognition:

  • Georgia Entertainment News Recognition
  • Funwoody Entertainment Newsletter
  • GPP Recognition
  • WIFTA Recognition
  • Discover Dunwoody Website
  • Other Industry options

Quarterly Awards:

  • Free Weekend in Dunwoody Hotel
  • Gift Basket
  • Plaque
  • Recognition in Industry Publications
  • Recognition at Industry Event
  • Choice of 200,000 Hotel Loyalty Points or $1,000 Perimeter Mall Shopping Spree

2024 Associate of the Year:

  • The first 5 Quarterly Awards
  • 1,000,000 Hotel Loyalty Points or $5000 Perimeter Mall Shopping Spree
  • Recognition at an Entertainment Industry event

Nominate a Production/Travel/Procurement Associate:

  • Visit Funwoody.com or DiscoverDunwoody.com
  • Click on Production Associate Nomination
  • Fill out Nomination form
  • Subscribe to our Newsletter

Monthly nominees will be highlighted through articles published on the Discover Dunwoody website, social media platforms, and other entertainment outlets.

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For media inquiries, please contact: Ashley Rossolillo, Entertainment Coordinator, Discover Dunwoody, (630)-608-8269,, ashley@discoverdunwoody.com

About Discover Dunwoody:

Discover Dunwoody, the Convention and Visitors Bureau for Dunwoody, Georgia, is dedicated to promoting Dunwoody as a premier destination for leisure, meetings, and events. With its unique blend of modern amenities, a beautiful natural landscape, and vibrant cultural experiences, Dunwoody offers something for everyone. Discover Dunwoody works tirelessly to showcase the city’s exceptional offerings and provide outstanding support to its visitors, partners, and stakeholders. Dunwoody is only 12 minutes set to bed from Assembly Studios.

Fantasy Flights to the “North Pole”

As part of their Fantasy Flight series, United Airlines team members at O’Hare International Airport (ORD) took pediatric cancer patients and families on a flight to the ‘North Pole.’ The Fantasy Flight series is a United Airlines tradition that gifts children with serious medical conditions and their loved ones with a special day of entertainment, food, and fun. The program stops at 12 of United’s domestic hubs and select international airports, spreading holiday cheer across the globe.

For this flight, United partnered with Cal’s Angels (an Illinois-based nonprofit supporting families through pediatric cancer diagnoses) to host 33 pediatric cancer patients and families. The day kicked off with Christmas carols sung by an elf choir of ORD flight attendants and volunteers. After breakfast and photos, guests boarded an ORD Boeing 767 aircraft. With the help of onboard crew, passengers spotted a possible sleigh sighting, and even heard jingle bells in the sky.

The Fantasy Flight program will continue throughout December, with upcoming North Pole trips in the states and abroad.

Learn more about Untied Airlines

Cutting-Edge Luxury Hospitality Paired with Value

Providing the best hotel service and amenities is an art that Peppermill Resort has perfected for over 50 years. Exceeding client expectations with a unique experience has been at the forefront of this family-owned and operated resort. Peppermill Reno boasts an experience unlike any other with 1,621 guest rooms and suites as well as 106,000 square feet of flexible event space, which includes Northern Nevada’s largest clear-span meeting space at 62,000 sq. ft.

Attendees will always be provided with a fresh experience at Peppermill Reno, as we are undergoing a transformation in our Peppermill Tower, which features newly remodeled rooms and suites. Located in Reno-Tahoe and spanning more than 45 acres, the property takes pride in continuously reinvesting in the AAA Four Diamond Resort. We offer a complete range of in-house services providing you with control over the cost and scale of your event, while we attend to every need with expert skill, quality, and service. Let the Peppermill Resort help you set the stage for a remarkable event in Reno, Nevada.

A Unique Las Vegas Event Venue

Looking for the perfect elevated venue for your special event, wedding, opening reception or product introduction?  The Havana Room is truly the perfect choice to impress you and your guests.  This lavishly designed space at the Tropicana Las Vegas – a DoubleTree by Hilton is adorned with a magnificent crystal chandelier as the focal design element and located conveniently near the North Tower entrance for easy access.  Other highlights include custom banquette-seating areas, an impressive dark wood dance floor, premium built in audio-visual technology, an expansive outdoor area as well as numerous branding opportunities. The Havana Room can easily handle up to 225 for a seated function and 800 people for a fabulous reception. There are still great dates available to utilize this amazing space in 2023 and we have some incentives for those that meet the minimum spend and book and actualize an event before December 30, 2023.  These include 3X Hilton Honors Meeting Planner Points on banquet spend, upgraded bar packages, complimentary welcome cocktail/beverage, and much more.  Please contact us at Sales@troplv.com for more details and availability.

Showing gratitude and appreciation for fellow staffers and teammates – those important people in other departments – can be a fun part of the job.

But it should never come off feeling gratuitous by those who are being shown your gratitude. My number one rule has always been this: make it authentic genuine, and sustainable.

We used to do things like bring pizzas to different departments and also gave away gift cards, movie passes, etc. Those special times were always very much appreciated, as it was a fun way to let off steam, particularly after a demanding group left the hotel. It’s like being back in school – anything that is a break from the doldrums of everyday tasks or schedules is embraced by many and seen as a good thing. Those type of “breaks in the action” to show gratitude are important for team camaraderie and strengthening the bonds between fellow employees who come through for you in some way every day. Too often their deeds are taken for granted.

But there is a very important additional element to all of this high-fiving and pizza, cakes and celebrating together. It’s called sustaining those warm & fuzzies all year long.

Many fellow staffers love the celebrations, and I’m not suggesting you cut those out. But what they really appreciate on a deeper level is a more sustained, constant dose of empathy, understanding, and spirit of cooperation for 52 weeks a year; day in and day out, through the easy days and the rough days. The recommendation here is to show “in the moment” reinforcement and gratitude when it happens or when you see it, when there is no big show to be made. That awareness of those people will pay off in gold. Those little moments, done with consistency, mean more to most than the once-a-year office celebration.

Gary Hernbroth, Chief Motivating Officer, Training for Winners

A resilient industry reassured that business is back: a moment in time at IMEX America

Las Vegas, Nevada, Thursday October 19 – The 12th edition of IMEX America closes on a note of welcome reassurance for the global business events industry today marking its biggest show ever.  

With almost 15,000 confirmed participants on the show floor at Mandalay Bay, of which over 5,000 were buyers (including 4,000+ hosted buyers), the success of this year’s IMEX America confirmed the sector has made a fast, robust comeback with growth in all areas, and both short and long-lead business being booked. Exhibitors also reported the welcome return of incentive trips and citywide, multi-venue events. 

Buyers, of which one fifth represented the corporate sector, took part in over 80,000 pre-scheduled meetings in three days, of which 73,000 were 1-2-1s with exhibitors.  

Beth Olson, director of sales at Visit Santa Barbara, said: “The walk-up meetings have been as beneficial as our scheduled meetings – that was a hidden surprise for us! Our booth partners already have several RFPs in hand and in four days here I’ve covered more business than in four months!” 

“We invested in our own booth for the first time as we wanted a stronger presence at the show,” explained Daniel Palamo, Director of Global Sales for Houston First Corporation. “We’ve had more meetings than ever before and a great quality of buyers. They’re coming to us ready to close business.” 

IMEX
Biggest IMEX America ever

Personalization  

Many exhibitors attracted strong interest from buyers with their personalized merchandise and unusual activations. The Visit Phoenix booth was constantly busy as buyers lined up to have their photos printed onto an edible cookie. Visit Baltimore’s temporary tattoos also created a buzz, while Brand Makers saw crowds of buyers lining up to design and brand their own baseball cap.  

Elsewhere the show’s biggest ever Inspiration Hub, sponsored by WebEx, saw over 2000 people attend education sessions in a variety of formats across six tracks. Topics ranged from the personal – how to manage individual and team members’ mental health – to future trends and forecasts for different territories, sectors and worldwide. As an example, Data Driven Event Marketing Insights with Brittney Hegarty and Nicola Kastner, was set for 30 people but 85 showed up. The high level of interest spoke volumes about how event planners now using data to design events that achieve greater marketing leverage. 

AI and event technology were both big talking points among exhibitors and buyers. Interest in AI is clearly strong, although anecdotal reports suggest that so far only a few companies are using it at an enterprise level. 

Convenience on the go 

Reaction to the ease and simplicity of the new IMEX app powered by Expoplatform was positive, with buyers appreciating the ability to schedule meetings ‘in the moment’ when they spotted business contacts live online. Several exhibitors with a few meeting spaces to fill successfully tapped into the app’s ‘promoted posts’ feature to fill up their schedules within the day. Now that lead-scanning is free and built into the app, the data showed that 124,000 contacts were scanned during the week. The majority were supplier to buyer, but a proportion is also buyers connecting with buyers and exhibitors with exhibitors, confirming the collaborative nature of the industry and the multiple ways in which value and human connections are created face to face at IMEX. In addition, 3000 meetings were booked via the app during the show – a new feature that served its purpose of ‘convenience on the go’. 

IMEX Group, CEO, Carina Bauer, remarked, “I’m delighted the industry turned out in such strong numbers from across the globe this week and that IMEX America once again provided a carefully-designed platform for everyone to come together for business, building better human connections around the world, growing and learning from each other. This was our biggest show ever, which was clear from the fact you can’t see the edges anymore!” 

IMEX
IMEX CEO Carina Bauer at the closing press conference

Speaking at the show’s traditional closing press conference alongside IMEX Chairman Ray Bloom and CEO, Carina Bauer, were Steve Hill, President & CEO of the Las Vegas Convention and Visitors Authority; Stephanie Glanzer, Chief Sales Officer & Senior Vice President at MGM Resorts International and Drew Holmgreen, Chief Brand Officer at Meeting Professionals International. 

IMEX America 2024 will take place at the Mandalay Bay, Las Vegas, and opens with Smart Monday, powered by MPI on Monday October 7, followed by the three-day trade show October 8 -10. www.imexamerica.com