New Resorts Open in Riviera Cancun

Royalton Riviera Cancun Resort & Spa

The new Royalton Riviera Cancun Resort & Spa

Award-winning Royalton Luxury Resorts has celebrated the opening of two new resorts in Riviera Cancun, Mexico. Royalton Riviera Cancun Resort & Spa and the adults-only Hideaway at Royalton Riviera Cancun are now welcoming guests to experience All-In Luxury™ services.

Built alongside a magnificent and expansive white sand beach, the two resorts have distinct services and features, while continuing to offer Royalton’s signature all inclusive amenities including the exclusive handcrafted DreamBed™, All-In Connectivity™, the Sports Event Guarantee™, 24/7 reservation-free luxury dining, and more.

With 843 luxurious rooms and suites, Royalton Riviera Cancun Resort & Spa accommodations range from spacious Luxury Junior Suites to the lavish Chairman’s Two Bedroom Suite. Amenities include 24-hour concierge service, complimentary Wi-Fi, 24-hour room service, rain showers, satellite television, and Bluetooth audio stations, among others. Those who upgrade to Diamond Club® status enjoy a personal butler, access to a private lounge that offers evening hors d’oeuvres, afternoon snacks and decadent desserts, personalized check-in and check-out services, spa and beauty discounts, preferential dining reservations, luxury in-room amenities, dedicated room locations, exclusive beach areas, and a distinctive wrist bracelet.

Guests can indulge in mouth-watering culinary offerings around the clock, with a choice between nine modern restaurants, including a Mexican Cantina, an Italian Trattoria, and a steak house. The resort’s café offers coffee, cappuccinos, lattes, and espressos, as well as bite sized treats. The property also has 12 distinctly-themed bars, including a discotheque and twoDiamond Club® member only venues.

The Royalton Riviera Cancun offers entertainment for guests of all ages. Children will delight in appearances by such characters as Mike the Knight™ and Max & Ruby™, and parents will appreciate the supervised daily activities at the “ClubHouse” Kids Club and “Hangout” Teens Club. For adults, the resort lights up at night with live entertainment shows, a disco featuring the house DJ, and all of the popular games at the on-site sports pub.

Ideal for events and special occasions, the Royalton Riviera Cancun has a business centre and function space accommodating up to 700 guests. Couples seeking a romantic destination wedding venue need look no further, the resort has a unique modern chapel on-site as well as beach wedding gazebos, and a roof-top sky wedding location. From simple ceremonies to lavish galas, the on-site wedding planners provide expert support to turn dreams into reality.

Hideaway at Royalton Riviera Cancun is an adults-only ‘resort within a resort’. This tranquil 340-room boutique resort caters to discerning guests over 18 years of age. Guests of the resort can take advantage of exclusive facilities and services including an à la carte restaurant, 5 bars, and an adults-only pool, while also enjoying all of Royalton Riviera Cancun’s restaurants, bars, activities, entertainment, and spa facilities. Perfect for honeymoon and romantic getaways, the resort offers personalized service, opulence and serenity.

The Culture Map: How Cultural Complexities Will Impact Business in the Future

Among the most interesting educational sessions at this year’s PCMA Convening Leaders was one included in the Globalization tract. In the past, education geared towards organizing a global event was centered on instructing planners how to know when to kiss, bow or shake hands in order to ensure a successful transaction.

Now as today’s business world becomes ever-more global and virtual, professionals are expected to work harmoniously together with counterparts from a broad array of starkly different backgrounds and cultures…without disastrous results!

Erin Meyer, author of The Culture Map and specialist in the field of Cross-Cultural Management, broke down how different cultures influence the way to do business. Living and working in Africa, Europe, and the United States prompted her study of the communication patterns and business systems of different parts of the world.

She devised The Culture Map to help business executives break through these “invisible boundaries” by learning how to navigate cultural minefields. It is made up of eight scales representing the management behaviors where cultural gaps are most common. By comparing the position of one nationality relative to another on each scale, the user can decode how culture influences day-to-day collaboration.

For example, dissimilar cultures qualify feedback differently. Managers in various parts of the world are conditioned to give feedback in drastically diverse ways. The Chinese manager learns never to criticize a colleague openly or in front of others, while the Dutch manager learns always to be honest and to give the message straight. Americans are trained to wrap positive messages around negative ones, while the French are trained to criticize passionately and provide positive feedback sparingly.

If you are finding this a bit overwhelming, is positioned to help planners who are looking to refine their existing approach to doing business globally. Our international supplier partners include Destination Management companies who can help you with the challenges incurred by executing a meeting outside the U.S.

Click Here to view one such organization with “boots on the ground” serving five of seven continents through a portfolio of international DMCs.

Pushing the envelope then…Propelling it even further today

National Conference Center

The National Conference Center

40 years ago, this DC-area facility was purpose-built as a superior learning environment. Today, The National is expanding upon this rich history so your experience is nothing short of exceptional.

A Look at the Big Picture

From intimate training sessions to the grandest conventions, The National delivers everything you need:

• A unique 1 million+ square-foot live-and-learn facility, encompassing versatile clusters of 250 meeting spaces with 917 guest rooms
• West Belmont Place, a premium 55,000 square-foot events center featuring Northern Virginia’s largest ballroom
• Worldwide accessibility with close proximity to Dulles International airport
• Unparalleled opportunities for team building around The National’s expansive facilities and across its scenic 65-acre campus
• An innovative food & beverage program including Farm-to-Fork Dining, Smart Breaks and an inspiring Chief Wine Officer
• Experienced ambassadors who personalize The National experience to satisfy your distinctive needs

Picture your group here! Speak with an ambassador at 877.363.3104 today. Learn more about  The National Conference Center.

Meetings Make Money

Face-to-face meetings are arguably the most cost-efficient form of marketing that exists today.
meetings make moneyConventions, trade shows, and private corporate events are unique 3-D environments, combining elements of marketing, advertising, and sales.  Meetings bring targeted buyers and sellers together at one place, and at one time.  Events facilitate personal interaction, networking, education, branding, and can generate both immediate and deferred sales opportunities.

Meetings are all about business:  they develop relationships, generate leads, close deals, and create new customers.  More than that, meetings impact local economies.  Similar to a sporting event coming to a city (but even more so), meetings draw people to a city.

These people spend money:  according to the US Travel Association, an average attendee at a trade show spends over $1,000.  And that spending creates jobs … lots of jobs!  Not just jobs for most of the people reading this article, but think about all the types of jobs created:  anyone that works at a convention venue (anyone, in any capacity); anyone in the hospitality business that caters to conventioneers (staffs at hotels, restaurants, and night clubs); taxi drivers; meeting planners; meeting suppliers; transportation companies; exhibit designers and builders; association and show managers; corporate exhibit managers … the list could go on and on, but space is limited.

Trade shows and meetings create an enormous economic impact.  In 2012, Boston hosted 245 events at the BCEC and Hynes.  654,119 professional attendees participated in these events.  These attendees came to Boston and spent approximately $656 MIL — this number includes $35.75 MIL in direct taxes.  (Source:    Direct taxes obviously benefit an economy.  But the benefit is even greater — because the people whose jobs are impacted by meetings, make more money, spend more money, and pay more taxes.  Over time the economic impact multiplies.  The BCEC opened in 2004.  In the past ten years, the BCEC and Hynes has hosted over 2400 conventions, and created an economic impact of $5.3 BIL, which includes $262 MIL in city and state taxes.  These events brought people to the city, and put “heads on beds” – 5.2 MIL hotel room nights.  Over 1 MIL taxi rides and 5300 jobs have been created. (Source:  MCCA.  Economic Impact and Annual Report.  10/02/2014).  In July, 2014, the Governor of Massachusetts signed legislation authorizing a 1.3 MIL square foot expansion of the BCEC.

Okay.  If the economic impact of meetings on a local economy is significant, what is the impact nationwide?  It is more than significant; it is impressive.  Members of the Convention Industry Council commissioned Pricewaterhouse Coopers to audit meetings that occurred in the US, during 2012.  The study, “The Economic Significance of Meetings to the U. S. Economy,” reported:

·         There were 1.83 MIL meetings in 2012.
·         244.9 MIL participants attended these meetings.
·         5.3 MIL jobs were created, generating $234.6 BIL in labor income.
·         $280 BIL in direct spending; another $490 BIL in indirect and induced spending.
·         $508 BIL in federal taxes, and $379 BIL in state and local taxes (total= $887 BIL).

So, how big is $508 BIL (the amount of federal taxes generated by the Industry)?  Well, written like that, it may not seem so big.  $508 BIL is $508,000,000,000.  A billion, in the US, is 1,000 million.  A billion seconds is 31 years.  To count from one to a billion, would take 95 years.  If a billion people stood on top of each other, the line would extend past the moon.  So a billion would appear to be a pretty big number … except when it isn’t — the federal government in Washington DC spends a billion dollars every 8 hours and 20 minutes.  (Source:  At the rate of one billion every 8 and 1/3 hours, it would take the government approximately 176.5 days to exhaust the federal tax money generated by the meetings industry.

How large is the meeting industry compared with other industries?  It may surprise some to learn that meetings contribute more to the US economy than many other major US industries.

Meetings create opportunities for individuals, and for businesses.  They are an important economic engine and one of the best kept secrets for anyone outside the industry. It is time, actually past time, to share this secret.  The bottom line:  Meetings make dollars and sense.

Bob McGlincy is the Director of Business Management for Willwork, Inc. Exhibit & Event Services, and the author of this article. He can be reached at

Innovation + Silicon Valley = San Jose

San Jose is an emerging destination with an influx of urban development strengthening the city’s walkable downtown core and has earned a reputation as a happy, cool and smart city. Team San Jose is one of ConventionPlanit’s newest members, and we couldn’t wait to tell you a little more about what the city has to offer meeting planners.

San Jose

In 2014 The Today Show dubbed San Jose as the smartest city in America, Forbes listed us as one of America’s coolest cities in 2014 and National Geographic recently ranked San Jose as one of the top 10 happiest cities in the world. The city is home to over 6,600 technology companies and has become a global epicenter of innovation, harvesting thousands of innovative technology companies including Adobe, eBay, Cisco, Netflix and TiVo.

As a result, the Capital of Silicon Valley continues to produce world-class technology and Team San Jose’s recent partnership with the City of San Jose to launch Wickedly Fast Free Wi-Fi in the San Jose McEnery Convention Center. The Wi-Fi service compliments the city’s free Wi-Fi at Mineta San Jose International Airport and throughout downtown.

Attendees will experience a range of post-convention activities in Downtown San Jose with over 200 dining and lively nightlife options, contemporary museums, edgy galleries, and vibrant performing arts and entertainment – all within walking distance from the Convention Center.

Other must-sees in San Jose include the weird and wacky Winchester Mystery House, interactive TechShop and the geeky Tech Museum of Innovation.

San Jose is also a sports savvy destination with Avaya Stadium (home of the MLS’ San Jose Earthquakes), SAP Center (home to the NHL’s San Jose Sharks) and nearby Levi’s Stadium (home of the San Francisco 49ers and future events such as WWE WrestleMania 31 and Super Bowl 50).

Have you attended or organized a meeting in San Jose? Comment below and share your experiences!

PCMA Wrap-Up

As Director of Media Relations for, your busy Blogger was invited on a walking tour of McCormick Place West for a look at how PCMA and their partners addressed some of the opportunities and challenges producing the Convening Leaders Conference.

We visited the “Behind the Scenes” bleachers where attendees were able to watch as producers called out camera changes and speakers were shuttled to and from the green room and strolled through the first-ever PCMA Park, a salute to Chicago’s inspirational landscapes.

The Learning Lounge was the place to find TechCentral, the Globalization Hub and a wellness area among other educational content…i.e. diverse types of seating arrangements.

global hub

PCMA’s Global Hub

With so much to cover at this conference, I can only include brief mention of other initiatives; Hospitality Helping Hands, 20 in Their Twenties, Party with a Purpose, Thought Leaders, Citywide Auction, Decision to Attend Study and Uber Partners.

Stay tuned for all this and more at Convening Leaders 2016. See you in Vancouver!

Make No Little Plans at PCMA’s Convening Leaders

This year’s Convening Leader’s theme was “Make No Little Plans” and you can tell that 18 months ago, the committee organizing this event took this advice to heart.

make no little plans

From the informative and exciting General Sessions to the various Education tracts including Globalization, Operational Strategy, Event Technology & Intelligence and Meeting & Experience Design, there was a wealth of knowledge to be mined. As if all this didn’t provide enough stimulation, the Learning Lounge made its second appearance with a dizzying array of sessions, group discussions and hands on activities designed to bring the learning to life.

As usual, the General Sessions were stimulating and relevant. Monday’s speaker was futurist Andrew Zolli who can predict the future, but only because he’s paid attention to the trends that are taking us there. My favorite take-aways were:

  • The biggest technology-related risk we face is new distractions: “Within your phone, there are now thousands of places to be.”
  • “It’s the fast-moving trends that get the most attention, but it’s the slow-moving trends that have the most power,” he said. “These are the ones that we have to figure out.” i.e. There is more concern about terrorism when global warming is what we should be worried about!

However, we can recover and thrive amid disruption around the world by creating cultures of trust, so when disruptive periods occur, everyone can work together. Comforting thought!

Tuesday’s GS featured champion swimmer, Diana Nyad. She literally “dove in” to her topic of how we should never give up on our dreams by citing her own history of perseverance in her quest to complete the 110 mile swim from Cuba to Florida. More than just an athlete, she proved to be a riveting speaker, combining dramatic storytelling with a natural sense of humor and a charismatic stage presence.

Diana Nyad, presenting at Tuesday's General Session

Diana Nyad, presenting at Tuesday’s General Session

PCMA’s Convening Leaders Starts January Off Strong

pcma convening leaders

Neither snow falling from above, slush building underfoot or wind catching one in the mid-section prevented over 4,000 participants from gathering  Jan. 11-14 for the 2015 PCMA Convening Leaders meeting in its hometown of Chicago. Your intrepid Blogger (no stranger to this type of weather) was one of the attendees’ intent on beginning the New Year by joining colleagues for 3 days of education and networking.

PCMA kicked off on Sunday with the Opening Reception held at the prestigious Museum of Science and Industry which was transformed to display Chicago neighborhoods. Food stations showcased yummy tidbits from around the globe while entertainers mingled with the attendees (I nearly became a participant in a Tango demonstration moving around the floor!)

pcma opening reception

PCMA’s Opening Reception

I caught up with suppliers Julie Dodds from Visit Anchorage, Gerry Kingston from Delta Air Lines and Jane Schuldt with World Marketing Group as well as Advisory Council member David Williams from IEEE attending with his family. His daughter is looking to join the hospitality industry upon graduation…what an intro to our world!

New Year, New Look

As the New Year gets underway, is ready with a fresh update to the website. If you have visited the site recently, you will notice a clean, streamlined new homepage design and improved navigational tabs to help direct users. The new ‘my meetings’ link allows you direct access to your RFP OrganizationSM charts from any page on the site.

The refresh to the website comes from direct feedback from the CP Advisory Council of meeting planners. The website is now more accessible, with full functionality available on mobile devices and iPads. You can truly check your RFP quotes from anywhere now!

Over the next several months, we will be unveiling many added features and improvements to the overall website and in particular, the search capabilities, which will soon allow users even more customization and freedom to narrow down destinations, facilities and service providers.

If you have suggestions of new features for the website, be sure to let us know by commenting below!

Happy Holidays

Happy Holidays from the Team!

We offer our thanks for your continued support, and wish you much peace and great joy during this holiday season and throughout the New Year.

Some of the ConventionPlanit Team at our Holiday Luncheon last week

Some of the ConventionPlanit Team at our Holiday Luncheon last week