Category: RFP

Ten Tips to Increase RFP Response Time

Aug 17

Ashley SpitzerRFP, Tips for Meeting Planners meeting planning services, RFP, rfp valet 1 Comment

Frustrated by slow response time to your meeting RFPs? Wish you didn’t have to keep calling to find out whether a property is going to respond?

It’s not that hotels don’t want your business – they do! They want to make sure they respond quickly to potential buyers, but they are often inundated with incomplete RFPs that need to be qualified, or RFPs get buried in their systems.

Meeting professionals can help themselves by following these 10 tips to increase RFP response time:

1. Do some homework and narrow your search to a short list of qualified properties.

2. Include a reasonable range of preferred dates and be clear about which dates are the first, second, or third choices.

3. Provide complete information about the number of rooms, number of attendees, overall meeting requirements, etc.

4. Send a verified room block history so the property can see a strong track record for the meeting.

5. Create a deadline for the response and a realistic time frame for the decision.

6. RFPs are taken more seriously if you avoid looking as if you’re fishing around for rates.

7. Provide rate thresholds for rooms and information on how the rooms will be fulfilled and paid.

8. Indicate how the decision will be made, including the steps properties can anticipate in the process.

9. Call the hotel sales department to ask about the status. Properties interested in landing business should have procedures in place to respond quickly to phone requests, especially if a planner is following up on a previous communication.

10. Consider using an online search directory to distribute the RFP and ensure that properties respond. ConventionPlanit.com offers an RFP Valet® service and guarantees that properties will respond within 24 hours to say whether they will send a proposal and when the proposal can be expected.

ConventionPlanit.com Principals and Co-Founders Katherine Markham, CHME, and David Markham also authored a column on this issue entitled “RFP Response Malfunction” that appears on MeetingsNet at http://meetingsnet.com/technology/hotels-respond-request-0810/. The column also appears in the August 2010 issue of Association Meetings, to be available onsite at the ASAE Annual Meeting in Los Angeles, California, August 21-24, 2010.

ConventionPlanit.com will also be available at the ASAE Annual Meeting in Booth #941 to provide more information and answer questions about the RFP Valet® service and other RFP distribution options.

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ConventionPlanit.com Booth busy at the ASAE Expo

Aug 19

Ashley SpitzerContests, RFP, Tips for Meeting Planners, Trade Shows ASAE & the Center, rfp valet, Trade Shows No Comments

As the attendees of the ASAE Annual Expo headed home today, Maureen Pickell, our friendly blogger from the show, offers some closing insights from the expo hall:

“Planners have been stopping by the ConventionPlanit.com booth in spite of the fact that we are not giving out prizes for playing booth games.

What is attracting the planners is a quick tour of the site and learning about our special RFP Valet American Express Reward card offer for using this service.”

…Well, maybe you can win a prize at our booth after all!

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Which Hotel or Venue Directory to Use?

Jul 10

Ashley SpitzerContests, RFP, Tips for Meeting Planners meeting planner help, meeting planning services, RFP, rfp valet No Comments

For a meeting planner, researching and booking a meeting is more complicated than selecting the number of rooms and date availability. The planning process is involved, tedious, and often frustrating.

With the rise of hotel and venue directories geared specifically for meeting planners, the process, no doubt has the potential to become far easier…if you can choose a website to use, that is.

The choices can be overwhelming, and many search directories are even adding hidden fees into costs for the planners, or requiring hotels to pay fees for each RFP they receive.

For a planner looking for an honest and free website to research and plan their meetings, check out ConventionPlanit.com.

What sets it apart? The RFP Assistance Service. Planners submit meeting specs, and ConventionPlanit.com’s team of experts research properties that meet the criteria – and send out the RFP to properties approved by the planner.

The properties respond directly to the planner, and ConventionPlanit.com steps in only if the planner asks for help receiving responses. The decision-making process remains entirely in the planner’s hands…and the service is entirely free.

Now, planners can even receive a $50 American Express-branded Reward card for using the service!

To get started, email your meeting specs to info@conventionplanit.com.

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San Diego Meeting Deals

Jun 04

Ashley SpitzerMember News, Places to Stay, RFP, Tips hotels, hotels in San Diego, Hyatt, meeting planner help, San Diego No Comments

The Manchester Grand Hyatt San Diego is making meeting planners several offers that will be hard to refuse…

with a variety of ways to save on your total bill, meeting room, and even earn 100,000 rewards –

and some of these offers are valid until June 2010!

Check out these fabulous to save by viewing the Manchester Grand Hyatt’s deals.

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The Truth about the Meetings Industry in a Recession

Apr 09

Ashley SpitzerMember News, Misc Tidbits, News, RFP, Tips, Tips for Meeting Planners, Trade Shows economy, hsmai affordable meeting, meeting industry, meeting planner feedback No Comments

You may remember a recent post asking some questions about the general feel of the meetings industry currently.

Our friends at HSMAI’s Affordable Meetings Mid-America and JSpargo were wondering the same question, and conducted a survey of conference attendees to get some answers.

Here are some of the highlights —-

1. Majority of event planners expect no more than 10 meetings this year, with most expecting 1-5. (This is comparable to last year.)

2. Budgets for events have decreased, but the majority of respondents reported that this decrease is moderate (10% reduction at most).

3. Most use a social networking service (#1: LinkedIn; #2: Facebook; #3: Twitter).

4. Customer Service is the most important booking factor by far (Price, Location and Size of Event Space were consistent factors).

We are happy to hear such positive information and minimal budget decreases, and hope this is a continuing trend. Kudos to the associations and companies who are continuing to keep meeting!

Planners — do you agree with the survey respondents?

Hoteliers — how will this information play a role in your day to day operations? Is it comforting to hear the number of meetings planners will be involved with is generally the same?

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San Diego Meetings

Apr 08

Ashley SpitzerMisc Tidbits, Places to Stay, RFP, Tips Gran Del Mar, San Diego No Comments

Picture of the day:

Grand Del Mar Hotel in San Diego – one of our new members, and an excellent location to consider for your next meeting.

Get all the facts and see more photos!

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Hotels Bringing Out Big Savings for Meetings

Mar 26

Ashley SpitzerMember News, Places to Stay, RFP, Tips for Meeting Planners economy, hotel reviews, Tips for Meeting Planners No Comments

If you’re one of the lucky still planning a meeting, there are deals ‘a plenty!

An Associated Press article reports the following meeting deals —

_ OMNI HOTELS: For meetings of up to 150 rooms booked by June 30 and held by Dec. 31, it’s waiving fees of $10,000 or more that are levied when an event draws fewer guests than promised.

Omni is booking 20 percent fewer events this year so far than in 2008, said Tom Faust, the vice president of sales. But after cancellations spiked fivefold in December from the same month in 2007, they’re now stabilizing to earlier levels.

Omni operates 43 hotels in the U.S., Canada and Mexico.

_ MARRIOTT INTERNATIONAL INC.: For events involving 100 rooms or more, Marriott is offering 2 percent discounts, doubling reward points and easing penalties for individual no-shows.

The company, which has about 3,100 hotels around the world, expects revenue from large events to fall 12 percent in 2009 from last year because of cancellations, changed plans and fewer bookings for new events.

_ HYATT HOTELS & RESORTS: For events involving at least 10 guest rooms, Hyatt offers a 10 percent discount at its 19 resorts and a 6 percent discount at its 101 hotels in North America. There are more than 360 Hyatt hotels and resorts around the world.

_ STARWOOD HOTELS & RESORTS WORLDWIDE INC.: Starwood offers a 3 percent discount on the total room bill and 10 percent discount on food and drink. Starwood’s 940 hotels worldwide include the St. Regis, Sheraton and Westin chains.

_ FAIRMONT HOTELS & RESORTS: For events involving at least 10 rooms, it’s offering 10 percent off total room bill. Fairmont has 56 hotels around the globe.

_ WYNDHAM HOTELS AND RESORTS: For events involving at least 76 rooms, planners can choose three benefits from a list including free rooms, suite upgrades and a 10 percent discount on food and drink. The promotion applies at all 82 Wyndham locations, predominantly in the U.S., Mexico and Caribbean. Wyndham’s parent company also franchises Ramada, Days Inn and other hotel brands and operates a timeshare concern.

_ OTHER COMPANIES: The Kessler Collection, which has 11 hotels in Colorado, New Mexico, North Carolina, Georgia and Florida, is waiving all no-show fees and eliminating penalties for rescheduling events. Palace Resorts, which operates 11 hotels in Mexico and the Dominican Republic, is waiving no-show and rescheduling fees.

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Micro Hotels to Spread to U.S.

Mar 24

Ashley SpitzerMisc Tidbits, News, Places to Stay, RFP, Tips, Tips for Meeting Planners, Trade Shows economy, environmental-friendly, hotel reviews, hotels, meeting experiences, meeting ideas, unique activities No Comments

Would you stay in a hotel like this to save some $$?

Micro hotels have been spreading across Europe, and are beginning to reach U.S. cities like New York…

…to help travelers enjoy luxuries for less.

These Micro Hotels focus on making the rooms feel special instead of mall.

What do you think — will the idea catch on? Would you stay here? Will this become the cheap way for businesses and associations to continue meeting?